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Privacy Policy

2. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

Personal Information

  • Name

  • Email address

  • Telephone or mobile number

  • Postal or communication address

  • Company or organization details

  • Information submitted through enquiry forms

  • Information provided when contacting us

Career Information

If you apply for a position through our Careers section, we may collect information such as:

  • Name and contact details

  • Educational qualifications

  • Professional experience

  • Resume/CV

  • Skills and professional information

  • Other information voluntarily submitted as part of your application

Investor & Business Enquiries

If you contact us regarding investor relations, partnerships, business opportunities, media, or corporate matters, we may collect the information necessary to respond to your enquiry.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website pages visited

  • Date and time of visits

  • Referring website

  • General website usage information

The information collected will depend on the technologies and services implemented on the website.

3. How We Collect Information

We may collect information:

  • When you submit an online form

  • When you contact us by email or telephone

  • When you apply for a career opportunity

  • When you submit an investor or business enquiry

  • When you interact with our website

  • Through cookies and similar technologies

  • Through third-party services integrated into our website

We aim to collect only information that is reasonably necessary for the relevant purpose.

4. How We Use Your Information

We may use personal information for purposes including:

Responding to Enquiries

To respond to questions, requests, feedback, and enquiries submitted through our website.

Business Communication

To communicate with customers, partners, investors, applicants, suppliers, and other stakeholders.

Recruitment

To process job applications, evaluate candidates, communicate regarding recruitment, and manage related recruitment activities.

Website Improvement

To understand how visitors use our website and improve its functionality, content, security, and user experience.

Analytics

To analyse website traffic, engagement, and performance where applicable.

Corporate Communication

To share relevant corporate information, announcements, publications, and updates where appropriate and permitted.

Security

To protect our website, systems, users, and business against fraud, misuse, unauthorized access, and other security threats.

Legal & Regulatory Compliance

To comply with applicable laws, regulations, legal processes, and legitimate governmental or regulatory requirements, including the Digital Personal Data Protection Act, 2023 (DPDP Act), where applicable.

7. Third-Party Services & Links

Our website may contain links to third-party websites, social media platforms, or other external services.

These third-party platforms operate independently and may have their own privacy policies and terms.

SAFA Group is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

5. Sharing of Personal Information

SAFA Group does not intend to sell your personal information.

We may share information where reasonably necessary with:

  • Authorized employees and representatives

  • Relevant SAFA Group companies or business units

  • Service providers supporting our website and business operations

  • Technology, hosting, analytics, communication, and security providers

  • Professional advisers where necessary

  • Government, regulatory, or law-enforcement authorities where required by law

Where third parties process information on our behalf, we seek to work with appropriate service providers and take reasonable steps to ensure that information is handled appropriately.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling business, operational, legal, regulatory, accounting, or reporting requirements.

The retention period may vary depending on the nature of the information and the purpose for which it was collected.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

9. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, which may include:

  • Requesting access to personal information held about you

  • Requesting correction of inaccurate or incomplete information

  • Requesting deletion of information where legally applicable

  • Withdrawing consent where processing is based on consent

  • Objecting to or restricting certain processing activities

  • Requesting information about how your personal information is processed

Requests will be considered in accordance with applicable law and may be subject to appropriate verification.

9A. Compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act)

Where the Digital Personal Data Protection Act, 2023 (the "DPDP Act") applies to the processing of your personal data, SAFA Group processes personal data as a Data Fiduciary in accordance with the DPDP Act and its applicable rules.

In particular, we aim to:

  • Process personal data only for lawful purposes for which you have given consent, or for other legitimate uses recognised under the DPDP Act

  • Provide clear notice at or before the collection of personal data, including the purpose of processing and the manner in which you may exercise your rights

  • Implement reasonable security safeguards to prevent personal data breaches

  • Enable you, as a Data Principal, to exercise your rights of access, correction, erasure, grievance redressal, and nomination as recognised under the DPDP Act

  • Notify you and the relevant authorities of a personal data breach where required under the DPDP Act

To exercise your rights under the DPDP Act or to raise a grievance regarding the processing of your personal data, please contact us using the details set out in this Privacy Policy. If you are not satisfied with our response, you may approach the Data Protection Board of India as provided under the DPDP Act.

10. Children’s Privacy

Our website is not intentionally designed to collect personal information from children.

We encourage parents and guardians to supervise children's online activities and to help ensure that children do not provide personal information through websites without appropriate guidance.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. International Data Transfers

SAFA Group may operate across different locations and may use service providers or technology infrastructure located in different jurisdictions.

Where personal information is transferred or processed across jurisdictions, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data-protection requirements.

12. Marketing Communications

Where applicable and permitted by law, we may use contact information to communicate information about our businesses, services, initiatives, events, or other relevant updates.

Where consent is required, we will seek appropriate consent before sending marketing communications.

You may request to stop receiving promotional communications at any time by using the available unsubscribe mechanism or contacting us directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business activities

  • Website functionality

  • Technology

  • Data-processing practices

  • Legal or regulatory requirements

The updated version will be published on this page along with the revised Last Updated date.

We encourage you to review this page periodically.

6. Cookies & Similar Technologies

SAFA Group may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and, where applicable and permitted, support marketing and analytics activities.

For more information about our use of cookies and your choices, please refer to our Cookies Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

SAFA Group of Companies
Address: XX 517/10, 2nd Floor, Nesma Arcade, Bypass Road, Perinthalmanna, Malappuram, Kerala, India, 679322
Phone: India - +91 8156875916

             UAE - +971 543333916

             KSA - +966 546879740

15. How We Protect Your Information

We take reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Accordingly, while we take appropriate measures to protect information, we cannot guarantee absolute security of information transmitted through the internet.

16. Related Policies

For additional information, please also refer to:

Cookies Policy
Information about cookies and similar technologies used on our website.

Terms & Conditions
The terms governing your use of the SAFA Group website.

Disclaimer
Important information regarding the use of website content and information.

Our Commitment to Privacy

At SAFA Group, we believe that trust is built through transparency, responsibility, and respect.

We are committed to protecting your information and respecting your privacy.

1. Introduction

SAFA Group of Companies ("SAFA Group", "we", "us", or "our" “SAFA GOLD AND DIAMONDS LIMITED” ”SGDL”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit or interact with the official SAFA Group website, submit information through our forms, communicate with us, or use services made available through our digital platforms.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

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